Privacy Policy
Effective Date: 1 November 2024
1. Introduction
At Chuco Property Taxes, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.
2. What We Collect
We collect the following types of information:
- Account Information: When you register or log in, we collect basic information such as your name, email address, and login credentials.
- Payment Information: When you purchase report credits, your payment is securely handled by Stripe. We do not store your full credit card information. We may store metadata such as the amount paid, transaction ID, and purchase timestamp.
- Usage Data: We track which reports you access (e.g., property address and radius) to manage credits and provide usage history in your dashboard.
- Cookies & Analytics: We use cookies and third-party analytics tools (e.g., Google Analytics) to understand how our platform is being used and improve the experience.
3. How We Use Your Data
- To provide property tax report comparisons and account functionality
- To manage credit usage and payment processing
- To display personalized content or offers
- To respond to your inquiries or support requests
- To analyze traffic and improve our service
4. Sharing of Information
We do not sell your data. We only share your data with third parties necessary to operate our platform:
- Stripe: For secure payment processing
- Supabase: For user authentication and database storage
- Google Analytics (optional): For traffic insights and analytics
- Google AdSense (if active): For displaying relevant ads based on user behavior
5. Your Rights and Control
You have the right to:
- Request access to your personal data
- Update or correct your information
- Delete your account and data (upon request)
To exercise these rights, contact us at contact@maritzgo.com.
6. Cookies and Ads
We may use cookies to store user preferences, manage login sessions, and enhance your experience. You can control cookie settings through your browser.
If we display ads through Google AdSense, third-party vendors may use cookies to serve ads based on your visit history. Learn more about Google Ads policies here.
7. Data Security
We implement best practices to protect your data, including encrypted communication, secure user authentication, and access control. While no system is 100% secure, we are committed to keeping your data safe.
8. Refunds and Payments
Purchases of report credits are non-refundable once accessed or used. If you encounter issues or make a duplicate purchase, please contact us and we will evaluate refund requests on a case-by-case basis.
9. Policy Updates
This policy may be updated to reflect changes in our platform or legal requirements. We encourage you to review it periodically. Continued use of our service constitutes acceptance of any changes.
10. Contact Us
For questions about this policy or your data, please contact us at contact@maritzgo.com.